In prep for spring I placed an order a couple months ago for 15 plants to be delivered early April. We had a horrible winter this year in NH and still had over a foot of snow on the ground mid-March.
I decided to call Dimeo Farm and ask to have my shipment pushed back some. The woman I placed the order with answered the phone. I told her my situation and asked if I could push the shipment back. She asked when I asked for delivery.
I told her early April and she replied" well that's when you'll get your plants". I was basically in shock and figured maybe she didn't understand me correctly. So I started again, she interrupted me and said "YOU wanted them early April and that's when you'll get them". Now I started to argue and that's when the man pulled the phone out of her hand and told me I could have 10' of snow on the ground it wouldn't matter.
Put the bushes in peat moss and they'll be fine. Then he hung up. All I can say is I've never been treated like this and was in shock.
I have since received the bushes and put them in peat moss as instructed by this rude company. I can't complain about the bushes, they seem fine, I just hope they survive.
Reason of review: Poor customer service.